e-21fi-7480c

Fujitsu fi-7480C Error E-21: How to Clear Paper Jams

Fujitsu fi-7480C error E-21 means a paper jam has been detected. This prevents the ADF from feeding documents properly. Our guide helps you quickly resolve this issue and keep your high-speed scanner running smoothly.

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Common causes

  • 1Debris or paper scraps in the sensor path.
  • 2Stapled documents inserted by accident.
  • 3Worn rollers losing their grip.
  • 4Misaligned side guides.

Solutions

Diagnóstico rápido

Error E-21 occurs when the scanner path is obstructed. Inspect the ADF inlet. If you see torn paper or heavy dust buildup, the sensor cannot detect the document correctly.

Solución paso a paso

  1. Unlock and open the front panel.
  2. Gently remove any jammed paper.
  3. Examine the feed rollers for debris.
  4. Wipe the rollers down with a damp, lint-free cloth.

Prevención y mantenimiento

Monthly roller cleaning is recommended. Ensure that documents are clean (free of paperclips/staples) before scanning. Only use authorized Fujitsu maintenance kits.

Cuándo llamar a un técnico

If the error repeats consistently after cleaning, the sensor assembly may require factory repair.

Ficha técnica del equipo

  • Technology: ADF Scanner
  • Speed: 80 ppm
  • Connectivity: USB 3.0
  • Compatible Consumables: Official roller and pad kit
  • Recommended Use: High-volume capture
  • Official Drivers/firmware

Steps to follow

  1. 1

    Open Cover

    Release the scanner cover latch carefully.

  2. 2

    Clear Jam

    Gently pull out any stuck paper from the feeding path.

  3. 3

    Rollers Clean

    Wipe the feed rollers to restore surface friction.

Frequently asked questions

Open the scanner cover and remove the jammed document. Make sure to clear any small paper scraps left in the sensor area.

Regular roller cleaning will drastically reduce the frequency of E-21 errors.

Use the official Fujitsu roller kit to ensure high-performance scanning.

Use a lint-free cloth and official cleaning fluid for maintenance.

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