e-201TEC B-573

Toshiba TEC B-573 error E-201: Troubleshooting Guide

The Toshiba TEC B-573 error E-201 is triggered when the printer fails to detect the presence or movement of the ribbon (thermal transfer tape). This prevents printing from occurring until the issue is cleared.

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Common causes

  • 1Low tension ribbon installation.
  • 2Obstructed ribbon optical sensor.
  • 3Broken ribbon spool gear.
  • 4Defective sensor array.

Solutions

Diagnóstico rápido

If your Toshiba TEC B-573 error E-201 appears, start by inspecting the physical status of your transfer ribbon. If the ribbon is not moving, the sensor will trigger the alert.

Solución paso a paso

  1. Turn off the printer.
  2. Open the unit to access the ribbon assembly.
  3. Check for any ribbon snags or jams.
  4. Clean the ribbon sensor path.
  5. Reset the device.

Prevención y mantenimiento

Use official thermal ribbons and clean the optical sensor annually or during high-volume usage cycles to ensure accurate ribbon detection.

Cuándo llamar a un técnico

Persistent errors indicate that the internal sensor hardware has failed and requires professional board-level repair.

Ficha técnica del equipo

  • Technology: Thermal Transfer
  • Performance: High-speed industrial
  • Connectivity: Serial, USB, Parallel
  • Media: Continuous labels / Die-cut
  • Consumibles: B-573 ribbon series
  • Recommended Use: Logistics / Manufacturing
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Check ribbon

    Inspect the ribbon for proper tension and alignment.

  2. 2

    Clean sensors

    Gently clean the ribbon optical sensors with a soft brush.

  3. 3

    Reset printer

    Power off and on to clear the error message.

Frequently asked questions

Error E-201 indicates a ribbon sensor failure or that the ribbon has run out or snapped.

Yes, print operations will be suspended until the ribbon is correctly installed.

Use genuine transfer ribbons designed for the B-573 to maintain sensor compatibility.

Regularly dust out the printer interior and clean the printhead with specific cleaning agents.