e-18selphy-cp1200

Canon SELPHY CP1200 error E-18: Fixing paper feed issues

The Canon SELPHY CP1200 error E-18 indicates a paper transport failure, where the printer cannot pull the paper from the cassette into the print engine. This is a common issue typically caused by dust or misaligned media. Fixing Canon SELPHY CP1200 error E-18 is straightforward and requires basic cleaning.

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Common causes

  • 1Misaligned paper in the input cassette.
  • 2Slippery or dusty feed rollers.
  • 3Non-genuine photo paper usage.
  • 4Debris inside the paper path.

Solutions

Diagnóstico rápido

If you hear the printer motor cycling but the photo paper doesn't advance, the rollers are likely slipping or the paper is blocked at the entry point.

Solución paso a paso

  1. Check paper tray: Remove the tray and verify paper alignment.
  2. Clean rollers: With the unit off, gently clean the feed rollers with a soft, slightly damp cloth.
  3. Re-insert: Properly re-insert the tray until it locks into position.
  4. Test print: Attempt a new print job to verify functionality.

Prevención y mantenimiento

Store paper in a dust-free environment. Regularly wipe the rollers to maintain grip. Always use genuine Canon media to ensure perfect fit and feed quality.

Cuándo llamar a un técnico

If the error persists after cleaning and using fresh paper, an internal sensor or gear might be damaged.

Ficha técnica del equipo

  • Technology: Dye-sublimation
  • Resolution: 300x300 dpi
  • Consumables: KP-series ink/paper packs
  • Recommended Use: Home photography
  • Official drivers / firmware

Steps to follow

  1. 1

    Check paper tray

    Remove the cassette and ensure the photo paper is seated correctly.

  2. 2

    Clean rollers

    Gently wipe the feed rollers with a lint-free cloth dampened with water.

  3. 3

    Reset

    Turn the printer off and back on to reset the feed cycle.

Frequently asked questions

Error E-18 usually means a paper feed failure. Checking the cassette and cleaning rollers solves most cases.

Usually not, it's typically a minor misalignment or dirt on the rollers.

Yes, always use genuine Canon KP-series paper/ink packs.

Keep the paper clean and avoid inserting too many sheets at once.