e-16SELPHY CP910

Canon SELPHY CP910 E-16 error: Quick fix

The Canon SELPHY CP910 error E-16 signifies that either the paper tray is empty or the ink ribbon has reached its end. It is a standard operational notification. To clear the error E-16, reload your consumables and continue printing.

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Common causes

  • 1Paper tray empty.
  • 2Ink ribbon depleted.
  • 3Sensor misalignment.
  • 4Third-party supply incompatibility.

Solutions

Quick Diagnosis

If the error code displays on the printer screen, check the paper cassette levels first. Ensure the ink cassette clicks into place.

Troubleshooting Steps

  1. Eject the paper cassette tray.
  2. Verify the paper is correctly positioned.
  3. Open the ink door and check for any remaining ink ribbon.
  4. Replace with fresh supplies if empty.

Prevention and Maintenance

Use genuine Canon KP sets for best performance. Store paper in a dry place to prevent curling, which can cause loading errors.

When to call a technician

If you have fresh paper and ink and it still shows E-16, the internal sensor might be faulty.

Printer Technical Specs

  • Technology: Dye-sub
  • Printing: Portable
  • Connectivity: Wi-Fi
  • Consumable: KP series
  • Usage: Photography
  • Support

Steps to follow

  1. 1

    Open

    Open paper tray.

  2. 2

    Load

    Insert paper.

  3. 3

    Check ink

    Replace cartridge if empty.

  4. 4

    Print

    Resume printing.

Frequently asked questions

Paper or ink is empty.

Only the one that has run out.

KP and KC series.

No, it's a routine alert.