e-15fi-6800
Fujitsu fi-6800 error E-15: Paper Jam Guide
The Fujitsu fi-6800 error E-15 occurs when documents obstruct the exit path. Users often ask why does my Fujitsu fi-6800 show error E-15, typically due to worn rollers losing grip on thin paper. Clearing the path and cleaning the internal rollers solves this jam efficiently.
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Common causes
- 1Wrinkled or lightweight paper folding at exit.
- 2Dirty feed rollers losing traction.
- 3Adhesive residue from stickers on documents.
- 4Degraded transport rubber surfaces causing slip.
Solutions
Diagnóstico rápido
The E-15 is a standard transport jam code. If you notice a clicking noise from the transport motor, it confirms a physical blockage.Solución paso a paso
- Open scanner: Access the internal rollers via the hatch.
- Clear jam: Gently extract the obstructing document.
- Clean rollers: Use a lint-free cloth to remove buildup on feed rollers.
- Reset: Shut the hatch and resume scanning.
Prevención y mantenimiento
Keep paper input clean of staples or adhesive residues. Regular maintenance with Fujitsu approved cleaning agents extends roller lifespan significantly.Cuándo llamar a un técnico
If the jam persists without visible paper, the output sensor might be blocked or faulty.Ficha técnica del equipo
- Technology: Production Scanner
- Speed: 130 ppm
- Connectivity: SCSI, USB 2.0
- Capacity: 500 sheets
- Consumables: Roller Kit fi-6800
- Usage: Document Archiving
- Official drivers / firmware
Steps to follow
- 1
Open scanner
Open the top hatch to access the paper transport path.
- 2
Clear jam
Remove the paper causing the E-15 trigger.
- 3
Clean rollers
Wipe the transport rollers with a soft, clean cloth.
Frequently asked questions
Error E-15 signals a paper jam in the exit document path.
Avoid pulling jammed paper aggressively; pull gently to avoid mechanical damage.
Official Fujitsu maintenance kits include rollers and pads.
Weekly cleaning is advised to ensure consistent traction.