e-13SELPHY CP910

Error E-13 Canon SELPHY CP910: Paper Jam Fix

The canon selphy cp910 error e-13 is a clear indicator that the printer has detected a paper jam. This happens when the feeding mechanism encounters resistance or when the paper is not loaded in alignment with the internal sensors. This is a common and easily solvable issue by removing the blocked sheet and resetting the feed tray.

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Common causes

  • 1Misaligned paper loading.
  • 2Debris in the paper feed path.
  • 3Worn paper feed rollers.
  • 4Faulty paper detection sensor.

Solutions

Quick Diagnosis

The E-13 error alerts you that the paper path is compromised. If you find the paper bent or partially fed, you have confirmed the jam.

Step-by-Step Solution

  1. Power off: Always power off before reaching into the printer.
  2. Remove paper: Gently remove the jammed sheet through the rear feed.
  3. Inspect: Ensure no small scraps remain inside.
  4. Align and Load: Re-align the paper in the tray and ensure it's firmly connected.

Prevention and Maintenance

Always load photo paper flat and ensure no dust is inside the paper path. Avoid pulling the paper from the front side while printing.

When to Call a Technician

If the rollers continue to fail even without paper jammed, the feeder motor may have failed.

Technical Specifications

  • Technology: Dye-sublimation.
  • Resolution: 300 dpi.
  • Connectivity: Wi-Fi.
  • Compatible Consumables: KP-108IN kits.
  • Official Drivers / Support

Steps to follow

  1. 1

    Power off

    Turn off the printer before starting to clear the paper jam.

  2. 2

    Locate jam

    Check the paper entry and output slots for trapped photo sheets.

  3. 3

    Extract gently

    Pull the stuck paper slowly to ensure no pieces remain inside.

  4. 4

    Resume

    Reinsert the paper tray correctly and power on the device.

Frequently asked questions

Error E-13 indicates a paper feeding failure, preventing the printer from moving the photo sheet properly.

Ensure your paper is flat and properly seated in the tray without overcrowding it.

It uses the KP-108IN ink and paper kits.

Check for any torn bits of paper inside the printer rollers and clean them with a dry cloth if needed.

Error E-13 Canon SELPHY CP910: Paper Jam Fix | Vimazdev