e-11EcoTank ET-4950

Epson EcoTank ET-4950 error E-11: Ink Pads

The Epson EcoTank ET-4950 error E-11 is a system alert showing that the waste ink pads are nearing their capacity. This safety limit is programmed to protect the hardware from potential ink spills. Understanding how to reset the counter is key to maintaining your printer's long-term utility. This model is designed for high-volume use in small offices.

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Common causes

  • 1Internal waste ink counter reached limit.
  • 2Frequent head cleaning routines.
  • 3Third-party inks causing accelerated filling.
  • 4Natural wear of the absorption assembly.

Solutions

Diagnóstico rápido

Error E-11 usually displays on the desktop utility. It is not an immediate mechanical failure but a service alert that the internal sponge pads have absorbed as much ink as designed.

Solución paso a paso

  1. Use reset software to clear the internal waste counter.
  2. Remove the maintenance box or pad assembly from the printer base.
  3. Replace with new ink pads or clean the existing ones thoroughly with protective gear.
  4. Power cycle the printer so it can perform its post-reset calibration.

Prevención y mantenimiento

Limit the number of cleaning cycles, as these deplete ink into the pads rapidly. Always use original 502 ink to ensure no ink waste residues clog the system. Ensure the paper path is clear to avoid extra cleaning cycles.

Cuándo llamar a un técnico

If you find the pad assembly hard to access or if ink is already leaking, contact a technician for a professional cleanup.

Ficha técnica del equipo

  • Technology: Multifunction Inkjet.
  • Performance: 33 ppm.
  • Connectivity: Wi-Fi, Ethernet, USB.
  • Paper capacity: 250 sheets.
  • Consumible compatible: Original 502 ink series.
  • Recommended usage: Office professional environments.
  • Official drivers / firmware

Steps to follow

  1. 1

    Verify error

    Check the status utility to ensure the E-11 is ink pad related.

  2. 2

    Reset counter

    Use compatible reset software to zero out the waste counter.

  3. 3

    Physical pad replacement

    Replace physical pads to avoid potential ink leaks.

  4. 4

    Restart printer

    Power cycle the device to finalize the changes.

Frequently asked questions

Error E-11 indicates that the waste ink pads have reached their design capacity, causing the printer to stop to prevent leaks.

Yes, if the pads are saturated, internal leaking could occur, damaging electronics. A reset alone is only a temporary fix.

Always use genuine 502 ink bottles to maintain system performance and prolong ink pad lifespan.

Avoid excessive print head cleaning cycles, as each one dumps ink into the waste pads.