e-108B2501

OKI B2501 error E-108: Scanning Issues

The OKI B2501 error E-108 indicates a communication failure with the scanning subsystem. The software receives no response from the scanner, aborting any document digitization attempt. The main cause is typically a bad physical connection or a driver conflict in the computer.

1 views

Common causes

  • 1Driver conflict with OS
  • 2Faulty USB cable connection
  • 3Scanning sensor failure
  • 4Network communication error

Solutions

Quick Diagnosis

If the scanning software freezes and shows E-108, first check if the printer appears as 'Offline' on your PC.

Step-by-step Solution

  1. Check connection: Ensure all USB/LAN cables are secure.
  2. Restart drivers: Update or reinstall the manufacturer's TWAIN drivers.
  3. Test: Try making a copy from the printer's panel; if it works, the issue is communication with the PC.

Prevention and Maintenance

Keep the equipment firmware updated. Use certified USB cables.

When to call a technician

If copying from the panel also fails, the internal scanner motor may be damaged.

Technical Specifications

Steps to follow

  1. 1

    Check connection

    Make sure the USB or network cable is correctly connected.

  2. 2

    Restart drivers

    Close the scanning software and restart the printer.

  3. 3

    Test

    Run a test scan from the device panel.

Frequently asked questions

This error means the unit cannot communicate with the scanner module.

Yes, scanning and printing are typically separate subsystems.

Only certified supplies for OKI B2501.

Avoid moving the equipment while scanning.

OKI B2501 error E-108: Scanning Issues | Vimazdev