Zebra ZQ310 Plus error E-105: Battery Failure
Zebra ZQ310 Plus error E-105 is a system alert indicating a potential issue with the battery charging process or voltage detection. This mobile printer relies on a stable power connection to function correctly. If you encounter this error, it is vital to inspect the physical condition of the battery and its connection points.
Common causes
- 1Corroded or dirty battery terminals.
- 2Degraded lithium battery capacity.
- 3Incompatible power supply unit.
- 4Voltage sensor failure.
Solutions
Diagnostic
Error E-105 usually triggers when the unit struggles to maintain power. If the device keeps shutting down during label printing, check the battery status immediately.Step-by-step Solution
- Verify charger: Ensure you are using a genuine Zebra power source.
- Clean contacts: Use a soft, dry cloth to clean the battery contact points.
- Full charge cycle: Allow the unit to charge uninterrupted for several hours.
- Reseat battery: Remove the battery for 10 seconds and reinsert it.
Maintenance and Prevention
Avoid high heat environments. Periodically inspect the battery compartment. Since this is a thermal printer, keep the print head clean as well.When to call a technician
If you have tried multiple known-working batteries and the error E-105 remains, the internal power circuit may be faulty.Technical Data
- Technology: Direct Thermal
- Portability: Mobile label printer
- Connectivity: Bluetooth, Wi-Fi
- Battery: Lithium-Ion
- Compatible consumables: Direct thermal labels
- Recommended use: Logistics/Inventory
- Drivers / official firmware
Steps to follow
- 1
Check connections
Verify the charging cable is correctly inserted.
- 2
Clean battery
Remove the battery and wipe the metal contacts with a dry cloth.
- 3
Charge
Charge the printer for at least 3 hours without interruption.
- 4
Restart
Power on the device to check if the error is cleared.
Frequently asked questions
Error E-105 occurs when the system detects insufficient voltage or communication issues with the battery module.
Not immediately. Try cleaning the contacts first. If the error continues after a full charge, the battery might have reached its end of life.
This printer uses direct thermal labels, so it does not require ink cartridges or ribbons.
Avoid leaving the battery fully discharged for long periods and keep the battery contacts free of dirt.