e-10e-studio 197

Toshiba e-STUDIO 197 Error E-10: Feeder Jam

The Toshiba e-STUDIO 197 error E-10 indicates a document feed issue within the ADF unit. This error is triggered when the printer senses resistance or an inability to complete the paper path cycle. Regular maintenance of the feed rollers is the best way to prevent this error from interrupting your work.

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Common causes

  • 1Debris or document-related items (staples/clips) in the ADF.
  • 2Dirty rubber rollers leading to paper slippage.
  • 3Wrinkled or poor-quality documents.
  • 4Sensor failure in the document feeder path.

Solutions

Diagnóstico rápido

If the error E-10 pops up while you are copying multiple sheets, the issue is almost certainly a paper jam inside the ADF path.

Solución paso a paso

  1. Open the ADF compartment cover.
  2. Carefully extract the jammed document.
  3. Clean the rubber feed rollers with a soft, moist cloth.
  4. Re-close the cover and resume the job.

Prevención y mantenimiento

Ensure documents are clean and free of adhesives or staples. Keep rollers clean to prevent dust from creating a slippery surface.

Cuándo llamar a un técnico

If the feeder consistently shows E-10 despite no obstructions, the sensor may be faulty or misaligned, needing technical attention.

Ficha técnica del equipo

  • Technology: Monochrome laser.
  • ADF: Integrated automatic document feeder.
  • Compatible toner: T-1970.
  • Recommended use: High-volume copying.
  • Official drivers / firmware

Steps to follow

  1. 1

    Open ADF cover

    Lift the cover of the automatic document feeder.

  2. 2

    Remove stuck paper

    Gently remove the paper, ensuring no torn pieces remain in the path.

  3. 3

    Clean rollers

    Wipe the feed rollers with a soft, slightly damp cloth to restore grip.

Frequently asked questions

Error E-10 is an alert that the automatic document feeder (ADF) is jammed or unable to pull a sheet through.

Never use oil; it will cause the rollers to slip. Use water or a specialized rubber cleaner only.

Stick to the original T-1970 cartridge for reliable copier operation.

Cleaning the rollers once a month is a good preventive habit if you use the ADF daily.

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