Epson ET-2400 e-03 Error: How to Fix Paper Jams
The Epson ET-2400 e-03 error is a paper jam notification that halts all print operations when the machine cannot properly feed or eject a sheet. This prevents potential damage to the printhead and drive motor. A manual inspection and roller cleanup typically clear the error.
Common causes
- 1Improper paper alignment in the rear input tray.
- 2Dirty or dusty feed rollers losing friction.
- 3Using media outside standard grammage specs.
- 4Debris or small objects obstructing the path.
Solutions
Quick Diagnosis
If the error code e-03 appears, inspect the entire paper path for small torn paper fragments. Often, a tiny piece of paper stuck to the sensor can trigger this code.Step-by-Step Solution
- Turn off power: Disconnect the power cable to prevent accidental carriage movement.
- Remove jammed paper: Open the rear tray and gently pull out the stuck paper completely.
- Check feed rollers: Wipe the feed rollers with a slightly damp, lint-free cloth.
Prevention and Maintenance
Avoid overfilling the paper tray. Fan your paper stack before loading to ensure individual sheets separate correctly and use a lint-free cloth to keep the tray dust-free.When to Call a Technician
If you have cleared all visible obstructions and the error persists after a restart, the paper sensor may be misaligned or faulty.Technical Specifications
- Technology: EcoTank Inkjet
- Print Speed: Up to 33 ppm
- Connectivity: Wi-Fi, Wi-Fi Direct, USB
- Capacity: 100 sheets
- Compatible Consumables: Epson 522 ink bottles
- Recommended Use: Home and Small Office
- Official Drivers / Firmware
Steps to follow
- 1
Turn off power
Disconnect the power cable to prevent accidental carriage movement.
- 2
Remove jammed paper
Open the rear tray and gently pull out the stuck paper completely.
- 3
Check feed rollers
Wipe the feed rollers with a slightly damp, lint-free cloth.
Frequently asked questions
The e-03 error indicates a paper jam or an obstruction in the path that prevents paper movement.
Yes, forcing the machine to print while jammed can break internal gears.
It uses Epson 522 series ink bottles; always use genuine ink to prevent nozzle clogs.
Clean them if paper feed becomes unreliable or every 6 months to ensure grip.