e-03selphy square qx10

Error E-03 Canon SELPHY Square QX10: How to Fix

The Canon SELPHY Square QX10 error E-03 occurs when the feeding mechanism fails to draw paper effectively into the print area. This error is typically triggered by debris, an improperly inserted cartridge, or non-compatible media. Checking the internal path is crucial before re-attempting a print.

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Common causes

  • 1Photo paper inserted with the glossy side facing the wrong direction.
  • 2Dust on the rubber feed rollers.
  • 3Use of third-party paper causing incorrect thickness.
  • 4Low battery preventing sufficient torque for rollers.

Solutions

Quick Diagnosis

If you hear motor noise but no paper exits while printing, this is a clear sign of a jam. You might ask why is my canon selphy showing e-03 error; usually, verifying the XS-20L cartridge is clicked securely into place fixes it.

Step-by-Step Solution

  1. Open tray: Open the paper cassette cover and remove any paper jammed during printing.
  2. Check media: Ensure the paper is correctly inserted into the cartridge, without folds or creases.
  3. Restart: Close the cover firmly and reconnect to the mobile app to retry.

Prevention and Maintenance

Store photo paper in a cool, dry place to prevent sheets from sticking. Use genuine supplies to ensure a smooth feed through the rollers.

When to Call a Technician

If the error persists after clearing the path and testing new cartridges, the paper position sensors might be blocked or faulty.

Device Specifications

  • Technology: Dye-sublimation
  • Throughput: 43 seconds per photo
  • Connectivity: Wi-Fi (Direct)
  • Paper Capacity: 10 sheets per cartridge
  • Compatible Consumable: XS-20L Set (paper and ribbon)
  • Recommended Use: Social photo printing
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Open tray

    Open the paper cassette cover and remove any paper jammed during printing.

  2. 2

    Check media

    Ensure the paper is correctly inserted into the cartridge, without folds or creases.

  3. 3

    Restart

    Close the cover firmly and reconnect to the mobile app to retry.

Frequently asked questions

The E-03 error usually occurs due to a paper jam or because the paper cartridge is not seated correctly.

Yes, forcing the paper feed during this error can damage the internal feed rollers.

This printer uses Canon XS-20L sets, which include square photo paper and color ink ribbons.

Avoid leaving the device in dusty areas and always ensure the paper compartment cover is fully closed.