e-02LW-400
Epson LabelWorks LW-400 error E-02: Tape Jam Fix
The Epson LabelWorks LW-400 error E-02 is a system warning indicating a tape jam or feed motor obstruction. This frequently occurs when the tape is loose inside the cartridge or adhesive has built up on the rollers. Removing the obstruction is the standard fix for this error.
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Common causes
- 1Loose tape feeding inside the cartridge.
- 2Adhesive buildup on the thermal print head.
- 3Small remnants of tape blocking the cutter mechanism.
- 4Worn-out feed motor gears.
Solutions
Quick Diagnosis
If the tape isn't advancing when you print, confirm the E-02 message. Check if the tape is bundled inside the compartment.Step-by-step Solution
- Remove the cartridge immediately.
- Clean the print area of any adhesive residue.
- Tension the tape by rotating the small gear if necessary.
- Re-install the tape and try printing again.
Prevention and Maintenance
Store tapes in a cool, dry place. Regularly clean the print head with isopropyl alcohol to prevent adhesive buildup.When to call a technician
If the motor makes clicking noises or the error persists with a new tape, internal gearing might be damaged.Printer Technical Specs
- Technology: Thermal Transfer
- Widths: 6mm - 18mm
- Power: AA Batteries or AC adapter
- Compatible Consumable: Epson LC Tape series
- Usage: Labeling, inventory management
- Official Drivers / Support
Steps to follow
- 1
Open compartment
Press the open button and remove the tape cartridge.
- 2
Remove trapped tape
Gently remove any tangled tape from the print head using non-metallic tweezers.
- 3
Re-insert cartridge
Place the cartridge back, ensuring the tape is tight.
Frequently asked questions
It signals a tape jam or a failure in the tape feed mechanism.
Avoid using sharp tools. Use alcohol wipes for safe cleaning.
This model works with Epson LC tapes up to 18mm width.
No, it usually clears once the jam is cleared and the cartridge is re-seated.