e-02EcoTank ET-4950

Epson EcoTank ET-4950 Error E-02: ADF Jam

The Epson EcoTank ET-4950 error E-02 is a common notification that an automatic document feeder (ADF) jam has occurred. Many users ask: Why does my Epson EcoTank ET-4950 show error E-02 during scanning? This is almost always caused by misaligned paper or small debris in the feed mechanism.

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Common causes

  • 1Improper paper alignment in ADF.
  • 2Damage to document edges (folds/tears).
  • 3Dust buildup on feeding rollers.
  • 4Using stapled or clipped paper.

Solutions

Quick Diagnosis

If E-02 flashes while attempting an auto-feed scan, check the input slot of the ADF. You will often see a corner of the document sticking out, indicating the exact location of the blockage.

Step-by-Step Solution

  1. Lift the ADF top cover.
  2. Check the rollers and the document path.
  3. Carefully remove any obstructed paper.
  4. Secure the cover and acknowledge the message on the LCD panel.

Prevention and Maintenance

Keep the paper feed path clean. Monthly, use a soft, dry cloth to remove any dust buildup from the feed rubber rolls to improve grip.

When to Call a Technician

If the machine shows E-02 even when there is no paper in the ADF, the sensor is likely dirty or malfunctioning.

Technical Specs

  • Technology: EcoTank Multifunction.
  • Speed: 33 ppm mono / 20 ppm color.
  • Connectivity: Wi-Fi, Ethernet.
  • ADF: Yes, 30 sheets.
  • Consumable: Epson 502 ink series.
  • Usage: Professional office.
  • Drivers / firmware official

Steps to follow

  1. 1

    Open ADF cover

    Lift the top lid of the automatic document feeder.

  2. 2

    Remove paper

    Gently pull out any document stuck in the rollers.

  3. 3

    Close and resume

    Close the lid and press OK to clear the warning.

Frequently asked questions

This code means there's a paper jam in the ADF, preventing further scanning or copying.

Yes, it's a simple process of removing the obstruction and resetting the device.

It uses Epson 502 ink bottles, which are the standard for the ET-4950 series.

Ensure documents are flat, clean, and free of metallic fasteners.

Epson EcoTank ET-4950 Error E-02: ADF Jam | Vimazdev