e-01ET-15000

Epson EcoTank ET-15000 error E-01: Paper Jam

The Epson EcoTank ET-15000 error E-01 is a common warning code meaning a paper jam has occurred within the printer. This fault halts the print carriage to prevent mechanical damage. Removing the obstruction and ensuring the paper is aligned correctly restores normal operation.

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Common causes

1Misaligned paper in the tray.
2Worn or dusty feed rollers.
3Small paper scraps blocking sensor path.
4Overloaded tray capacity.

Solutions

Quick Diagnosis

If the E-01 error appears, there is likely a sheet of paper or debris blocking the sensors. What is the Epson EcoTank ET-15000 error E-01? It is a safety measure triggered by the printer's internal paper sensor.

Step-by-Step Solution

Power off the printer.
Open the top scanner unit cover.
Remove any paper stuck in the feed area.
Clean the rollers to improve grip.
Restart the unit to verify clear path.

Prevention and Maintenance

Do not fill the tray to its maximum capacity. Align the guides with the paper edge to prevent skewing. Clean the rollers occasionally to maintain feeding efficiency.

When to Call a Technician

If the error persists after carefully clearing the path, the paper sensor may need internal cleaning or replacement.

Technical Specifications

Technology: Inkjet.
Performance: 25 ppm B&W / 12 ppm Color.
Connectivity: Wi-Fi, Ethernet, USB.
Input: 250 sheet tray.
Consumables: 502 Ink series.
Use: Office / Home.
Official Drivers / Firmware

Steps to follow

1
Open scanner
Lift the scanner unit to reach the internal path.
2
Remove jam
Carefully pull out any jammed paper from the rollers.
3
Verify
Ensure no small scraps remain to prevent recurring errors.

Frequently asked questions

The printer sensor has detected a blockage in the paper path.

Pulling slowly is safe, but avoid sudden, sharp movements.

It uses Epson 502 series ink bottles.

Do not overfill the tray and align paper using the side guides.