e-01-02CP2500DW Pro

Pantum CP2500DW Pro Error E-01-02: Paper Jam

The Pantum CP2500DW Pro error E-01-02 signifies a paper jam. The printer stops to prevent damage to the rollers and internal mechanisms.

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Common causes

  • 1Paper misalignment.
  • 2Dirty rollers.
  • 3Damaged media.
  • 4Debris.

Solutions

Quick Diagnosis

If you ask why does my Pantum CP2500DW Pro show error E-01-02?, the paper path is obstructed.

Step-by-Step Solution

  1. Power: Turn off.
  2. Tray: Remove paper tray.
  3. Clear: Remove jammed paper.

Maintenance and Prevention

Keep rollers clean.

When to Call a Technician

If the error persists with no paper, the sensor is faulty.

Technical Data

Steps to follow

  1. 1

    Power

    Off.

  2. 2

    Tray

    Remove.

  3. 3

    Jam

    Extract.

Frequently asked questions

Paper jam.

Pull out gently.

CTL-2500.

Clean rollers.