e-0001ECOSYS P2135dn

Error E-0001 Kyocera ECOSYS P2135dn: Paper Jam Solution

The Kyocera ECOSYS P2135dn error E-0001 is the standard system alert for a paper jam. This error occurs when a sheet of paper fails to reach the exit sensor in the expected timeframe. This guide provides the necessary steps to clear the jam and restore normal operation.

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Common causes

  • 1Thin or moist paper deforming within the fuser.
  • 2Worn pickup rollers causing erratic feeding.
  • 3Sensor blockage by foreign objects like paper clips.
  • 4Incorrect paper size settings in the driver.

Solutions

Diagnóstico rápido

Error E-0001 alerts you that the paper path is obstructed. Look for small torn pieces of paper which may be hidden near the rollers even if you've already removed the main jam.

Solución paso a paso

  1. Power Down the printer to avoid motor movement during extraction.
  2. Open Panels to access the drum and fuser unit path.
  3. Extract Paper slowly and steadily to ensure no fragments remain.
  4. Reset Status by ensuring all latches click firmly into place after clearing the path.

Prevención y mantenimiento

High-humidity environments are prone to causing jams; store your paper in dry conditions. Keeping rollers clean ensures consistent feed reliability and avoids E-0001 triggers.

Cuándo llamar a un técnico

If the error continues after cleaning the sensors and ensuring the paper path is empty, a faulty sensor may need professional replacement.

Ficha técnica del equipo

  • Technology: ECOSYS Laser
  • Speed: 35 ppm
  • Capacity: 250-sheet tray
  • Consumable: TK-160 toner
  • Connectivity: USB, Ethernet
  • Drivers / official firmware

Steps to follow

  1. 1

    Clear visible paper

    Open the front cover and gently remove any visible sheets from the drum area.

  2. 2

    Inspect tray

    Remove the paper tray and check for hidden scraps at the feed entrance.

  3. 3

    Clean rollers

    Wipe the feed rollers with a dry cloth to improve traction.

  4. 4

    Reset

    Firmly close all covers so the sensors detect the path is clear.

Frequently asked questions

Error E-0001 is the system code for a paper jam that has occurred in the main feed or fuser area.

Avoid metal objects as they can damage the drum. Always use your hands and pull gently.

Use the TK-160 toner series. Original Kyocera consumables are optimized for the ceramic drum life.

Use standard 80g paper and ensure the tray guides are snug against the stack.