drum-errorMFC-L2717DN

Brother MFC-L2717DN drum error: How to reset

The Brother MFC-L2717DN drum error is a common alert indicating that the drum's page limit has been reached. This is an automatic maintenance notification that does not necessarily imply hardware failure. Follow our instructions to learn how to clear the Brother MFC-L2717DN drum error and continue printing.

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Common causes

  • 1Counter limit reached
  • 2Corona wire dirty
  • 3Internal sensor dust buildup
  • 4Improper drum installation

Solutions

Diagnóstico rápido

This error code appears when the drum unit reaches its pre-programmed page limit (usually for the DR-2400 model). If you notice no streaks, spots, or faded prints, the drum is likely still in functional condition and simply requires a counter reset.

Solución paso a paso

  1. Open the front door: Keep the machine powered on while accessing the unit.
  2. Reset process: Hold the OK button until 'Drum' appears, then confirm with OK.
  3. Accept: Use the arrow keys to select 'Yes' and reset the counter.
  4. Close cover: The error should disappear immediately.

Prevención y mantenimiento

Slide the green tab on the drum unit back and forth several times whenever you replace the toner to clear the corona wire. Always keep the machine in a clean, dry location to prevent sensor errors.

Cuándo llamar a un técnico

If the error persists or if prints show repetitive vertical stripes or background graying even after cleaning the corona wire, the drum has likely reached the end of its physical lifespan and must be replaced.

Ficha técnica del equipo

  • Technology: Monochrome Laser
  • Speed: 34 ppm
  • Connectivity: Wi-Fi, Ethernet
  • Input: 250 sheets
  • Consumables: DR-2400 Drum, TN-2410/2420 Toner
  • Usage: SOHO
  • Official drivers

Steps to follow

  1. 1

    Open cover

    Open the front cover while the printer is powered on.

  2. 2

    Drum reset

    Press and hold the OK button until the screen shows 'Drum' unit reset.

  3. 3

    Confirm

    Press OK to confirm and reset the DR-2400 counter.

Frequently asked questions

The page counter for the drum has reached its limit, triggering a preventive replacement message.

If print quality remains perfect, you can reset the counter and keep using the same unit.

This model uses the DR-2400 drum unit.

Periodically clean the corona wire and use high-quality, dry paper.

Brother MFC-L2717DN drum error: How to reset | Vimazdev