Communication Error 0x97Epson EcoTank L5290Has video
Fix Epson Error 0x97: Troubleshooting Guide
Error 0x97 is a critical hardware interrupt code usually associated with printhead short circuits or motherboard communication failures.
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Common causes
- 1Power surge
- 2Defective printhead
- 3Mainboard communication error
Solutions
- Power Cycle: Disconnect the printer from power for 10 minutes to discharge internal capacitors.
- Obstruction Check: Inspect the print carriage area for paper jams or debris.
- Peripheral Reset: Remove all USB and network cables before restarting.
Steps to follow
- 1
Hard power reset
Unplug the power cord and press the power button for 30 seconds to flush the circuit.
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Frequently asked questions
If the hard reset does not resolve it, the printhead or mainboard likely needs professional replacement.