Cannot DetectBrother MFC-J995DW

Brother MFC-J995DW Cannot Detect Error: Quick Fix Guide

The 'Cannot Detect' error on the Brother MFC-J995DW means the printer fails to recognize one or more installed ink cartridges. This often occurs after replacing consumables or due to debris on the sensor terminals. Resolving this promptly is crucial to resume printing tasks and prevent potential print head damage.

1 views

Common causes

  • 1Dirty cartridge contact chips with ink residue.
  • 2Misaligned cartridge preventing proper sensor engagement.
  • 3Damaged chip on the ink cartridge.

Solutions

Contact Cleaning

  1. Open the ink cartridge cover.
  2. Carefully remove the affected ink cartridges.
  3. Wipe the gold contact chips with a dry, lint-free cloth.

Hard Power Reset

  1. Disconnect the power cable for at least 30 seconds.
  2. Reinsert the cartridges until they click securely into place.
  3. Close the cover and allow the printer to run its initialization sequence.

Steps to follow

  1. 1

    Power Cycle

    Unplug the printer to safely perform maintenance.

  2. 2

    Chip Maintenance

    Examine the cartridge chips for visible dust or smudges.

  3. 3

    Initialization

    Plug the device back in and wait for the system to detect the supplies.

Frequently asked questions

It appears when the internal printer sensor cannot establish an electrical connection with the ink cartridge chip.

Try cleaning the contacts first; in many cases, this restores full functionality without needing a new cartridge.

Sometimes firmware updates make the printer more sensitive to third-party cartridges, which can trigger this detection error.