c4210FS-C2628MFP

Kyocera FS-C2628MFP error C4210: Secondary motor fault

Kyocera FS-C2628MFP error C4210 is a signal of a malfunction within the secondary transport motor or feed system. It occurs when paper movement is interrupted or timed incorrectly across the internal path. Regular cleaning of rollers and inspecting the transport path typically mitigates this.

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Common causes

  • 1Debris or paper scraps in the transport exit.
  • 2Excessively worn pickup rollers.
  • 3Secondary motor control fault.
  • 4Media path sensor failure.

Solutions

Quick Diagnosis

C4210 often points to a paper jam within the exit path or the fuser assembly. Look for shredded paper or objects interfering with the transport sensor's line of sight.

Step-by-Step Solution

  1. Turn off the printer and remove all paper trays.
  2. Clear any debris from the duplex and fuser areas.
  3. Clean the transport rollers using water and a lint-free cloth.
  4. Check that your media guides are set perfectly to the paper size.

Prevention and Maintenance

Store your paper in a dry, low-humidity environment. Damp paper can cause feed slippage and drive motor errors, triggering the C4210 fault.

When to Call a Technician

If you have thoroughly inspected the paper path and found no obstructions, the sensor tracking the paper or the secondary motor may require professional diagnosis.

Device Technical Specifications

  • Technology: Color Laser MFP
  • Speed: 28 ppm
  • Connectivity: LAN / USB
  • Capacity: High performance
  • Consumable: TK-580 Series
  • Use Case: Small enterprise
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Clean rollers

    Use a damp cloth to clean the paper pickup and transport rollers.

  2. 2

    Clear path

    Check for and remove any small paper scraps hiding in the feed paths.

  3. 3

    Fuser inspection

    Verify the fuser unit moves freely without binding.

Frequently asked questions

It is a transport-related error, often flagging a paper jam or a secondary motor that failed to engage correctly.

If there's an actual obstruction, resetting won't help; you must clear the jam first.

Routine cleaning of transport rollers significantly reduces the risk of feed-related faults.

If you are sure there are no jams, the transport sensor or secondary motor may be failing.