c4000ecosys-p2100

Kyocera ECOSYS P2100 error C4000: Motor failure

The Kyocera ECOSYS P2100 error C4000 points to a mechanical lock in the motor drive. This prevents paper from moving.

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Common causes

  • 1Fuser jam.
  • 2Worn drum gears.
  • 3Debris in gear path.
  • 4Main motor defect.

Solutions

Diagnóstico rápido

Strange noises indicate a mechanical obstruction.

Solución paso a paso

  1. Check side covers for debris.
  2. Remove drum unit.
  3. Inspect fuser unit.
  4. Manually test gears.

Prevención y mantenimiento

Only use recommended paper grammage.

Cuándo llamar a un técnico

If no jam exists, the main motor is faulty.

Ficha técnica del equipo

  • Tech: Laser
  • Consumibles: MK-170
  • Drivers

Steps to follow

  1. 1

    Inspect

    Check fuser for paper.

  2. 2

    Remove

    Take out drum unit.

  3. 3

    Test

    Manually check gear resistance.

Frequently asked questions

Motor transmission lock.

Only if it is a simple jam.

MK-170 drum kit.

No, let a technician handle.