c3100FS-C2628MFP

Kyocera FS-C2628MFP error C3100: Scanner failure

The Kyocera FS-C2628MFP error C3100 signals a movement error in the scanner unit. Why does my Kyocera FS-C2628MFP show error C3100? It is often caused by lack of lubrication or debris blocking the scanner lamp's path.

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Common causes

  • 1Mechanical jam
  • 2Worn drive belt
  • 3Scanner motor error
  • 4Home position sensor failure

Solutions

Quick Diagnosis

If you hear grinding noises during boot-up, the scanner carriage is likely struggling to move.

Step-by-step Solution

  1. Power off. 2. Check carriage. 3. Clean glass.

Prevention and Maintenance

Keep the scan glass and rail area free of obstructions. Do not apply pressure to the lid.

When to call a technician

If the motor feels tight or if the error persists after checking the path, professional repair is needed for the scanner assembly.

Technical Specifications

  • Technology: Scanner Laser
  • Speed: 28 ppm
  • Scan Res: Up to 600 dpi
  • Consumables: TK-590 Toner / WT-590 Waste Bottle
  • Use: Office Printing
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Power off

    Shut down the device to prevent injury.

  2. 2

    Check carriage

    Look for any obstructions on the scan glass rails.

  3. 3

    Clean glass

    Wipe the scanning area with a lint-free cloth.

Frequently asked questions

The scanner carriage is obstructed or the scanner lamp failed to return to its home position.

Usually, the device requires a successful scanner initialization to boot correctly.

TK-590 Toner and WT-590 Waste Toner Bottle.

Avoid placing heavy items on the scanner lid.