c2000TASKalfa 8002i

Kyocera TASKalfa 8002i error c2000: Troubleshooting guide

Kyocera TASKalfa 8002i error c2000 signals a fault in the paper feeding system. This error occurs when the device fails to successfully pull a sheet from the tray due to obstruction or roller degradation. Regular maintenance of the pickup assemblies is key to preventing this issue.

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Common causes

  • 1Worn rollers: Smooth rubber leads to slipping paper.
  • 2Humidity: Damp paper sticks together.
  • 3Misalignment: Paper stack is not square in the tray.
  • 4Sensor failure: The tray-present sensor is obscured.

Solutions

Quick Diagnosis

The c2000 error happens when the paper transport system detects an issue during the suction process. If the machine displays this code, verify if the tray guides are too tight or if the rollers are worn out, explaining why it occurs.

Step-by-Step Solution

  1. Pull Tray: Remove the paper tray and check for jammed fragments.
  2. Clean Rollers: Use a dry, clean cloth to wipe the rubber rollers to remove dust.
  3. Adjust Guides: Set paper guides so they hold the paper firmly but not tightly.
  4. Reset: Reinsert the tray and restart the device to trigger a sensor test.

Preventive Maintenance

Replace pickup rollers every 300,000 prints. Ensure the paper is stored flat and away from moisture.

When to Call a Technician

If cleaning and adjusting do not resolve the error, the motor or solenoid controlling the feed system may require professional diagnostics.

Device Specifications

  • Technology: Monochrome Laser
  • Speed: 80 ppm
  • Connectivity: USB 3.0, Gigabit Ethernet
  • Paper Capacity: 7,650 sheets max
  • Consumables: TK-6705 Toner
  • Recommended Use: Enterprise production
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Open Tray

    Carefully remove the paper tray.

  2. 2

    Clean Rollers

    Wipe the rubber rollers clean.

  3. 3

    Realign Paper

    Check the paper stack and guides.

  4. 4

    Reinsert

    Place the tray back into the machine.

Frequently asked questions

First, open the paper tray, remove the paper, and check for any obstructions in the paper feed sensor path.

It is often caused by misloaded paper, making it easily resolvable by performing a quick roller cleaning.

Always use paper that fits the machine's grammage specs to prevent feed problems.

Keep paper in a dry environment and replace feed rollers according to the maintenance schedule.