c0202bizhub 350

Konica Minolta bizhub 350 Error C0202 Fix

The Konica Minolta bizhub 350 error C0202 indicates a malfunction in the tray lifting mechanism, preventing the paper from reaching the feed position. Understanding what the C0202 error means on Konica is crucial for office maintenance, as the machine will stop functioning until the tray can properly present paper to the pickup rollers. This is a common issue triggered by obstruction or mechanical wear.

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Common causes

  • 1Misaligned paper blocking the lift platform.
  • 2Residual paper scraps in the tray mechanism.
  • 3Worn out gears in the lifting assembly.
  • 4Failure of the tray's top-limit sensor.

Solutions

Quick Diagnosis

The C0202 indicates that the tray lift motor is not moving as expected, preventing the paper platform from rising to the feed level.

Step-by-Step Solution

  1. Remove tray: Fully eject the problematic paper tray.
  2. Clear jam: Inspect the tray interior for any loose paper or foreign debris.
  3. Roller cleaning: Clean the pickup rollers to ensure proper grip.
  4. Reinsert: Seat the tray back with a firm push to reset the interlock.

Prevention and Maintenance

Regularly clean pickup rollers with water or mild alcohol. Never exceed the tray capacity, as this puts excess strain on the lifting motor.

When to call a technician

If the error persists after clearing any visible obstructions, the lift motor or sensor may be dead and requires professional repair.

Device Technical Sheet

  • Technology: Multifunction Laser Copier
  • Speed: 35 ppm
  • Connectivity: Ethernet, USB
  • Compatible Supply: TN-311 Toner
  • Official drivers / firmware

Steps to follow

  1. 1

    Remove tray

    Pull out the problematic paper tray completely.

  2. 2

    Check obstructions

    Look for paper fragments blocking the lifting base.

  3. 3

    Reset tray

    Verify the lift sensor operates when pushed back in.

Frequently asked questions

It is a failure of the tray's lifting motor or mechanical mechanism.

It's often caused by paper jams or debris.

Uses the TN-311 toner.

Do not overfill trays and keep rollers clean.