Konica Minolta bizhub 213 error C0072: Fix Guide
The Konica Minolta bizhub 213 error C0072 is a sign of a blockage or unresponsive feeder motor. This code typically appears when the system detects that the paper transport mechanism is not spinning at the correct speed or has encountered excessive mechanical resistance. If you are asking, why does my Konica Minolta bizhub 213 show error C0072, the cause is usually a small physical obstruction or a rotation sensor issue. We explain how to handle it below.
Common causes
- 1Physical obstruction due to paper scraps near sensors.
- 2Mechanical wear of the main drive motor bearings.
- 3Misalignment of feed rollers after intensive use.
- 4Electronic failure in the motor's speed encoder.
Solutions
Quick Diagnosis
Identify C0072 by the machine's immediate shutdown when starting a copy process. Check for unusual motor noises at startup or small paper jams in the top feeder guides.Step-by-Step Solution
- Check for jams: Inspect the entire paper path to ensure no hidden scraps are left behind.
- System reboot: Power off and unplug the copier, wait 30 seconds, and turn it back on.
- Sensor check: Clean the input tray sensors to ensure they detect paper correctly.
- Print test: Attempt a simple copy after rebooting to see if the error persists.
Prevention and Maintenance
Perform quarterly cleaning of feed rollers using rubber cleaning liquid. Ensure paper is well-fanned before loading to avoid humidity-related jams. Using original supplies helps maintain the mechanical integrity of internal components.When to Call a Technician
If the motor continues to report the error after cleaning and rebooting, it is likely that the motor control board or the motor itself is physically damaged.Device Technical Data
- Technology: Digital monochrome copier.
- Speed: 21 ppm.
- Connectivity: USB 2.0.
- Capacity: 250 sheets standard.
- Compatible Consumables: TN-116/TN-117 toner.
- Recommended Use: Small/medium office.
- Official drivers / firmware
Steps to follow
- 1
Check for jams
Inspect the entire paper path to ensure no hidden scraps are left behind.
- 2
System reboot
Power off and unplug the copier, wait 30 seconds, and turn it back on.
- 3
Sensor check
Clean the input tray sensors to ensure they detect paper correctly.
- 4
Print test
Attempt a simple copy after rebooting to see if the error persists.
Frequently asked questions
This error means the feeder motor is not reaching proper speed or is blocked by an obstruction.
If the error persists after cleaning sensors, there may be an electrical fault in the motor requiring professional support.
Use bizhub 213 compatible toner TN-116/TN-117 to prevent fuser damage.
It is common in high-usage equipment due to the natural wear of feeder motors.