c0010bizhub 195

Konica Minolta bizhub 195 error C0010: Fix Guide

The Konica Minolta bizhub 195 error C0010 indicates a specific failure within the scanner motor. This notification occurs when the system fails to detect the expected carriage movement, often caused by physical obstructions. We recommend a simple inspection of the scanner path before considering advanced service.

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Common causes

  • 1Physical obstruction preventing carriage movement.
  • 2Worn scanner drive belt.
  • 3Electrical failure in the scanner motor.
  • 4Dust on the home position sensor.

Solutions

Quick Diagnosis

The error C0010 typically manifests during machine startup. If you notice unusual clicking sounds from the scan glass area or the carriage remains stationary, the motor is likely failing to initialize.

Step-by-Step Solution

  1. Power down: Unplug the machine completely.
  2. Physical check: Open the lid and slide the scanner carriage to verify smooth movement.
  3. Debris removal: Clean the tracks and ensure no paper scraps are stuck.
  4. Initialization: Power on to allow the machine to attempt a new calibration.

Prevention and Maintenance

Keep the device in a dust-free environment. Use a lint-free cloth to clean the scanner glass regularly to ensure the home sensors function accurately.

When to call a technician

If cleaning the tracks does not resolve the error or the scanner motor remains noisy, professional assistance is needed to replace the motor unit.

Technical Data

  • Technology: Monochrome Laser
  • Performance: 19 ppm
  • Connectivity: USB 2.0
  • Feeder capacity: 250 sheets
  • Compatible Consumables: TN-116 / TN-117 toner series
  • Recommended Use: Small Office
  • Official Drivers / firmware

Steps to follow

  1. 1

    Power off

    Unplug the main power cord and wait at least 30 seconds.

  2. 2

    Check for obstructions

    Open the scanner lid and ensure the scanner carriage moves freely without debris.

  3. 3

    Restart system

    Reconnect power and restart the machine to check if the error is cleared.

Frequently asked questions

This code indicates a scanner motor failure, preventing the carriage from completing its initialization routine.

It is a moderate issue that stops scanning and copying, but is often solved by cleaning the scan path.

This machine uses the TN-116/TN-117 toner series and requires periodic drum unit maintenance.

Clean the scan glass and carriage rail every three months to prevent dust accumulation.