c0002bizhub C12

Konica Minolta bizhub C12 error C0002: Failure

Konica Minolta bizhub C12 error C0002 is related to the paper tray synchronization system. This code appears when the machine cannot verify the exact position of the input tray, halting the startup cycle.

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Common causes

  • 1Misaligned paper tray presence sensor.
  • 2Dust accumulation in the position switch.
  • 3Physical wear on the paper tray rail.
  • 4Load timing synchronization sensor failure.

Solutions

Diagnóstico rápido

The C0002 error appears when attempting to print from a specific tray. If the tray seems to lock in but the machine won't detect it, the position switch is the culprit.

Solución paso a paso

  1. Remove the paper tray completely and check for obstructions in the bottom.
  2. Check the tray presence sensor in the inner slot.
  3. Clean sensor contacts using compressed air.
  4. Test with another tray if the device allows multiple inputs.

Prevención y mantenimiento

Avoid slamming trays shut to prevent sensor misalignment. Monthly cleaning of paper guides is highly effective.

Cuándo llamar a un técnico

If the tray remains unrecognized after a restart, the presence sensor may need replacement due to wear.

Ficha técnica del equipo

  • Technology: Color laser.
  • Speed: 12 ppm.
  • Connectivity: USB/Network.
  • Consumible: bizhub C12 toner.
  • Usage: Desktop.
  • Drivers / official support
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