C-D301 Error Konica Minolta bizhub C650i: Fix Guide
The C-D301 code on a bizhub C650i indicates a communication error between the main controller and the Automatic Document Feeder (ADF). This usually occurs after power interruptions or undetected paper jams. The most effective fix is a power cycle and cleaning the ADF sensors.
Common causes
- 1Data bus communication failure between controller and ADF.
- 2Dirty optical sensors preventing feeder initialization.
- 3Power surge leading to corrupted scanner status table.
- 4Ribbon cable wear connecting the top unit to the main chassis.
Solutions
Diagnóstico rápido
If the error appears when trying to scan or copy, check for paper debris in the feeder path. A 'DF communication error' message will appear. Ensure the ribbon cable between the scanner and the ADF is secure if the device was recently moved.Solución paso a paso
- Power off the machine and disconnect the ADF if trained to do so.
- Remove any debris like paper scraps or dust from the ADF input tray sensors.
- Check physical connections at the ADF hinge for bent pins.
- Perform a hard reset by holding the power button for 30 seconds after unplugging to clear cached errors.
Prevención y mantenimiento
Clean the ADF feed rollers with isopropyl alcohol monthly to prevent jams that trigger this error. Avoid forcing the feeder lid. Keep the scanner firmware updated via the web interface.Cuándo llamar a un técnico
If the error remains after a full reboot, the ADF controller board (PWB) might be faulty, requiring professional replacement.Ficha técnica del equipo
- Technology: Dual color scanner (Duplex ADF).
- Scan speed: Up to 280 ipm (duplex).
- ADF Capacity: 300 sheets (DF-714).
- Connectivity: Internal dedicated peripheral bus.
- Compatible Consumables: Roller maintenance kits (DF series).
- Recommended usage: Intensive document digitalization.
- Official drivers / firmware
Steps to follow
- 1
Visual Inspection
Ensure no physical obstructions exist in the document feeder path.
- 2
Hard Reboot
Power off and unplug the unit to drain capacitor energy.
- 3
Sensor Cleaning
Use compressed air to clean paper detection sensors.
- 4
Initialization
Power on and wait for the scanner to finish the calibration cycle.
Frequently asked questions
Usually not, but it may block all functions until the scanner is correctly initialized.
Urgent if you need to scan or copy. If you only print, it might be manageable, though the machine might stay in an error state.
Cleaning the ADF rubber rollers with alcohol every 30 days is vital to prevent feed-related errors.
Yes, pick-up roller kits are available specifically for the Konica Minolta DF series ADFs.