c-9401bizhub 4750

Konica Minolta bizhub 4750 error C-9401: Network failure

The Konica Minolta bizhub 4750 error C-9401 is a communication code often displayed during network scanning. Understanding why does my bizhub 4750 show error C-9401 usually involves checking SMB settings or network destination paths.

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Common causes

  • 1SMB configuration error.
  • 2LAN infrastructure issues.
  • 3DNS resolution failure.

Solutions

Diagnóstico rápido

If you see C-9401, check if other computers can ping the target server destination.

Solución paso a paso

  1. Network Reset: Restart the router.
  2. Check IP: Ensure the device has a static IP.
  3. Verify Destination: Confirm the SMB path and user credentials.

Prevención y mantenimiento

Document network settings clearly. Use DNS for stability.

Cuándo llamar a un técnico

If the interface remains unresponsive, a technician may need to test the internal LAN module.

Ficha técnica del equipo

Frequently asked questions

The C-9401 code occurs when the device fails to connect to the target destination server during SMB or FTP scanning tasks.

It is not a hardware-critical failure, but it stops network scanning workflows.

Use original TNP-48 toner to prevent operational glitches.

Use static IPs and ensure the network cable is securely connected.

Konica Minolta bizhub 4750 error C-9401: Network failure | Vimazdev