c-9401bizhub 251i

Konica Minolta bizhub 251i error C-9401: Scan fault

The Konica Minolta bizhub 251i error C-9401 refers to a communication issue between the main controller and the scanner unit. Addressing the Konica Minolta bizhub 251i error C-9401 involves checking connections and scan initialization.

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Common causes

  • 1Loose data cable
  • 2Motor block

Solutions

Diagnóstico rápido

Is the scan motor making a clicking noise?

Solución paso a paso

  1. Power off.
  2. Clean scan glass.
  3. Inspect internal cables.
  4. Reset machine.

Prevención y mantenimiento

Keep scanner clean.

Cuándo llamar a un técnico

If the cable is physically broken, seek pro repairs.

Ficha técnica del equipo

Steps to follow

  1. 1

    Check

    Look for paper under glass.

  2. 2

    Reset

    Cycle power.

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