c-5151bizhub C258

Konica Minolta bizhub C258 C-5151 Error: Motor Fix

The Konica Minolta bizhub C258 C-5151 error relates to a failure in the paper tray lift motor. When this occurs, the machine cannot position paper at the correct height for feeding, stopping printing from that tray. If you are looking for how to fix C-5151 error on bizhub C258, our guide will assist you in checking for physical obstructions in the tray before considering professional maintenance. Understanding this tray error is crucial for maintaining productivity in high-performance printers.

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Common causes

  • 1Obstruction by torn paper bits in the lift mechanism.
  • 2Natural wear of the lift motor gears.
  • 3Height sensor misalignment due to improper guide use.
  • 4Electronic failure in the board controlling tray motors.

Solutions

Diagnóstico rápido

The C-5151 error is easy to spot: it happens only when attempting to print from a specific tray. See if the paper lift mechanism moves smoothly or feels jammed when the tray is pulled out.

Solución paso a paso

  1. Check Tray: Remove the affected paper tray and verify if loose paper sheets are blocking the lift mechanism.
  2. Clean Guides: Clean the side paper guides to ensure paper stacks move up evenly.
  3. Restart: Reinsert the tray properly and power on the machine to retry paper elevation.

Prevención y mantenimiento

Do not overload trays past the designated line. Keep paper guides adjusted to the actual paper size to avoid misalignment. Periodic cleaning of paper dust in trays is the best preventive measure.

Cuándo llamar a un técnico

If the motor remains unresponsive after clearing physical debris, there may be a faulty limit switch or a burned-out tray lift motor.

Ficha técnica del equipo

  • Technology: Multifunction laser printer
  • Speed/Output: 25 ppm
  • Connectivity: Ethernet, USB
  • Paper Capacity: 500 sheets per main tray
  • Consumibles: Feed roller kits
  • Target Audience: Offices with heavy paper use
  • Official Drivers / firmware

Steps to follow

  1. 1

    Check Tray

    Remove the affected paper tray and verify if loose paper sheets are blocking the lift mechanism.

  2. 2

    Clean Guides

    Clean the side paper guides to ensure paper stacks move up evenly.

  3. 3

    Restart

    Reinsert the tray properly and power on the machine to retry paper elevation.

Frequently asked questions

This code indicates a failure in the paper tray lift motor, which prevents the machine from detecting the paper stack height.

It is moderately urgent, as the affected tray will remain out of service until the lift mechanism is fixed.

It does not affect toner or developers, but it can lead to jams if the lift mechanism attempts to operate while obstructed.

Always load paper correctly, aligning guides properly and avoiding overstuffing the tray capacity.