c-4501bizhub PRESS C2060L

Konica Minolta bizhub PRESS C2060L Error C-4501 Fix

The Konica Minolta bizhub PRESS C2060L error C-4501 signals a failure within the scanner unit. It occurs when the scanner motor cannot reach its home position sensor, resulting in the machine disabling copy and scan functions. The cause is frequently a physical obstruction or mechanical fatigue in the scanner carriage drive system. Keeping the scanner path clear and clean is essential for long-term reliability.

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Common causes

  • 1Debris or paper remnants blocking the scanner carriage rail.
  • 2Mechanical wear on the scanner drive cable or timing belt.
  • 3Sensor failure at the 'home' position preventing motor synchronization.
  • 4Stepper motor torque failure due to internal dirt or aging.

Solutions

Diagnóstico rápido

The C-4501 error manifests clearly during machine startup: the scanner light might blink while the carriage moves back and forth with a repetitive clicking sound. This is a tell-tale sign of a jammed scanner motor.

Solución paso a paso

  1. Check Glass Path: Ensure there are no debris or papers obstructing the scanner carriage movement.
  2. Power Cycle: Unplug the machine to allow the scanner assembly to unlock mechanically and return to the home position.
  3. Scanner Calibration: Once restarted, perform a color calibration from the user panel if available.
  4. Advanced Diagnostic: If the error remains, enter Service Mode to perform a scanner drive test (only for authorized personnel).

Prevención y mantenimiento

Regularly clean the glass to prevent dust and grime from affecting optical sensors. Avoid placing heavy books or items on the scanner that could cause carriage misalignment over time.

Cuándo llamar a un técnico

If the carriage continues to jam or exhibits erratic movement after a hard restart, the scanner drive cable or the stepper motor likely requires professional repair.

Ficha técnica del equipo

  • Technology: Color production laser printer with scanner.
  • Speed: 60 ppm (C2060L).
  • Connectivity: Ethernet 10/100/1000 Base-T.
  • Feeding Capacity: Up to 7,500 sheets.
  • Compatible Consumables: TN-619 Series (Genuine).
  • Recommended Use: Professional high-volume document handling.
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Check Glass Path

    Ensure there are no debris or papers obstructing the scanner carriage movement.

  2. 2

    Power Cycle

    Unplug the machine to allow the scanner assembly to unlock mechanically and return to the home position.

  3. 3

    Scanner Calibration

    Once restarted, perform a color calibration from the user panel if available.

Frequently asked questions

Error C-4501 indicates the scanner cannot initialize due to a mechanical blockage, dry rails, or motor failure.

It is a blocking error that prevents any function relying on the scanner, such as making copies or digitizing documents.

Use a soft microfiber cloth with screen-safe cleaner, ensuring no moisture enters the internal components.

No, this error is unrelated to the printing system; it is strictly limited to the document scanner hardware.