c-3104bizhub PRESS 2250P

Konica Minolta bizhub PRESS 2250P error C-3104 Fix

The Konica Minolta bizhub PRESS 2250P error C-3104 signals a mechanical issue in the paper tray lifting mechanism. The system shuts down to protect the tray motor when excessive resistance is detected. Follow our instructions to resolve this condition.

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Common causes

  • 1Overloaded tray causing motor stress.
  • 2Debris blocking the lift mechanism.
  • 3Worn-out lift motor gears.
  • 4Tray position sensor error.

Solutions

Quick Diagnosis

Check if the tray is filled beyond its capacity. Overloading the paper tray is the most common cause of error C-3104.

Step-by-step Solution

  1. Remove the affected tray from the printer.
  2. Clear excess paper to reduce the motor load.
  3. Inspect the base for any fallen paper scraps.
  4. Power cycle the printer to reset motor positioning.

Prevention and Maintenance

Always follow tray capacity guidelines and use appropriate paper media to ensure smooth elevator performance.

When to call a technician

If the motor makes grinding noises even after reducing the tray load, the lift motor or gear system needs professional repair.

Equipment Technical Data

  • Technology: High-production press.
  • Speed: 250 ipm.
  • Connectivity: Gigabit Ethernet.
  • Compatible supply: TN-015 toner series.
  • Recommended use: Industrial production.
  • Official drivers / firmware

Steps to follow

  1. 1

    Check paper

    Remove excess paper from the affected tray.

  2. 2

    Inspect tray

    Verify no obstructions are in the tray bay.

  3. 3

    Reboot

    Power cycle to reset the internal motors.

Frequently asked questions

It indicates a motor overload or lack of response from the paper lift mechanism in a specific tray.

No, it's typically mechanical, caused by blockages or overloading the paper tray.

No, this error is specific to the tray feed hardware.

Respect the tray capacity limits and keep rollers clean.