Konica Minolta AccurioJet KM-1 C-3104: Error Guide
The Konica Minolta AccurioJet KM-1 error C-3104 is a technical alert for the media transport system. It is triggered when sensors detect inconsistencies in substrate movement speed. This guide helps you diagnose and clear the system effectively.
Common causes
- 1Sensor contamination: Dust blocking the read.
- 2Media misalignment: Improper guide setting.
- 3Roller wear: Traction loss on belt.
- 4Sync error: Motor communication lag.
Solutions
Diagnóstico rápido
If the machine stops with C-3104, perform a visual scan of the transport belt. Look for any misaligned substrates or paper residue near the optical sensors.Solución paso a paso
- Stop all current jobs.
- Clean the media path and rollers.
- Reset the alignment guides.
- Restart the print server.
Prevención y mantenimiento
Use high-quality substrates only. Clean sensors periodically to prevent false errors.Cuándo llamar a un técnico
As this is an industrial production machine, any recurring errors require factory-trained technician support.Ficha técnica del equipo
- Technology: UV Digital Press
- Speed: 3,000 sheets/hour
- Substrate capability: Wide range of papers/plastics
- Compatible consumables: Certified UV Inks
- Recommended usage: Industrial production
- Official drivers / firmware
Steps to follow
- 1
Check path
Open covers and inspect the transport path for debris.
- 2
Sensor cleaning
Carefully clean the transport sensors to ensure accurate media tracking.
- 3
Alignment check
Ensure media guides are correctly set for the specific paper size.
Frequently asked questions
The C-3104 error indicates a mismatch in media speed or positioning during the transport phase.
Yes, on industrial systems it is essential to resolve this immediately to protect the transport belt.
Only use certified KM-1 UV ink series.
We recommend quarterly professional maintenance to keep transport systems precise.