c-3103bizhub C3861

Konica Minolta bizhub C3861 error C-3103: Scanner

The Konica Minolta bizhub C3861 error C-3103 indicates a scanner carriage movement failure.

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Common causes

  • 1Mechanical block.
  • 2Motor fail.

Solutions

Quick Diagnosis

Scanner doesn't move.

Step-by-step Solution

  1. Clean glass.
  2. Power cycle.

Prevention and Maintenance

Keep clean.

When to call a technician

If motor dies.

Device Technical Sheet

  • Tech: Laser Color
  • Consumibles: TNP series
  • Support

Steps to follow

  1. 1

    Clear

    Clear debris.

Frequently asked questions

Restart.

Yes.

TNP toner.

Clean glass.