c-2551AccurioPrint C4065 Pro

Konica Minolta AccurioPrint C4065 Pro Error C-2551 Fix

The Konica Minolta AccurioPrint C4065 Pro error C-2551 indicates a malfunction within the developer unit drive motor. This issue occurs when the system detects an abnormal rotation torque. Resolving this often involves checking for mechanical obstructions inside the unit.

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Common causes

  • 1Mechanical gear seizure
  • 2Motor controller failure
  • 3Sensor debris
  • 4Old firmware version

Solutions

Diagnóstico rápido

The error appears on the main screen, preventing operation. Confirm the error by checking the maintenance log.

Solución paso a paso

  1. Power off the printer completely.
  2. Access the developing unit area.
  3. Manually test rotation for any friction.
  4. Reboot the system.

Prevención y mantenimiento

Ensure regular cleaning of the developer drive gears to prevent C-2551. Use original TN622 toners for optimal performance.

Cuándo llamar a un técnico

If the motor noise continues after a reboot, contact technical support.

Ficha técnica del equipo

Steps to follow

  1. 1

    Power down

    Turn off unit.

  2. 2

    Inspect

    Check gears.

  3. 3

    Restart

    Power cycle.

Frequently asked questions

It is a developer unit drive error.

It can damage the motor if left unaddressed.

Uses TN622 series toners.

Clean internal pathways regularly.