c-0211bizhub C220

Konica Minolta bizhub C220 Error C-0211: Paper Tray Fault

The Konica Minolta bizhub C220 error C-0211 points to a failure in the tray paper lift mechanism. The unit cannot raise the paper stack to the feed position.

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Common causes

  • 1Lift motor failure.
  • 2Height sensor issue.
  • 3Debris under tray plate.
  • 4Stuck lift plate guides.

Solutions

Diagnóstico rápido

If the tray makes a clicking noise or refuses to rise, this confirms an elevator fault.

Solución paso a paso

  1. Extract tray: Remove the tray fully.
  2. Inspect: Look for paper scraps or debris.
  3. Reset: Reinsert and reboot.

Prevención y mantenimiento

Do not overfill the tray. Clean rollers with a damp cloth.

Cuándo llamar a un técnico

If the motor doesn't drive the lift plate, gears likely require replacement.

Ficha técnica del equipo

Steps to follow

  1. 1

    Extract tray

    Remove the tray fully.

  2. 2

    Inspect

    Look for paper scraps or debris.

  3. 3

    Reset

    Reinsert and reboot.

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