c-0001fi-6800

Fujitsu fi-6800 error c-0001: Feed failure

The Fujitsu fi-6800 error c-0001 signifies a paper feeding failure. This typically happens when the input sensor fails to track movement or the rollers slip on the documents. Follow these instructions for a maintenance clean to restore workflow efficiency.

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Common causes

  • 1Paper dust accumulation on traction rollers.
  • 2Roller material aging/crystallization.
  • 3Contaminated documents (staple residue).
  • 4Side guides tension failure.

Solutions

Quick Diagnosis

If the scanner grabs the paper and stops immediately with an E-0001 error, the rubber surface of the feed rollers is likely coated with paper dust and needs cleaning.

Step-by-Step Solution

  1. Cleaning: Power off and use a lint-free cloth with an approved roller cleaner.
  2. Adjustment: Ensure document batches aren't wrinkled or warped before insertion.
  3. Test: Try feeding the batch again. Check side guides for proper tension.

Prevention and Maintenance

Strictly follow the maintenance schedule. Using official cleaning kits is vital to preserve the life and friction properties of the rubber rollers.

When to call a technician

If cleaning and guide adjustment don't stop error c-0001, the feed rollers may be permanently worn and require a genuine replacement kit.

Device technical specifications

  • Technology: High-volume document scanner
  • Speed: Up to 130 ppm
  • Capacity: 500-sheet ADF
  • Connectivity: USB 2.0 / SCSI
  • Consumable kit: FI-6800MK (maintenance kit)
  • Usage: Professional scan centers
  • Official drivers / firmware

Steps to follow

  1. 1

    Clean rollers

    Clean feed rollers with a lint-free cloth and official cleaner.

  2. 2

    Adjust guides

    Ensure side guides are firmly set against the paper stack.

  3. 3

    Verification

    Run a test scan to confirm reliable loading.

Frequently asked questions

This error means the scanner failed to feed the paper, often due to dirty rollers losing grip.

It is standard in high-volume scanners when rollers accumulate paper dust and lose traction.

Use the official Fujitsu Scanner Cleaning Kit every 50,000 sheets to maintain optimal grip.

Avoid loading documents with clips, staples, or adhesive residue, which can disrupt the feed path.