Lexmark MX310dn error 900.80: Firmware Problem
The Lexmark MX310dn error 900.80 is a message indicating a critical exception in the printer's firmware engine. This fault often occurs when incompatible document formats are sent or during a failed update process. The system halts to prevent damage to the persistent configuration.
Common causes
- 1Software failure attempting to interpret a corrupt print file.
- 2Abrupt system interruption during a read operation.
- 3Outdated firmware version causing conflicts with the OS.
- 4Large data volume on network exceeding internal memory management.
Solutions
Quick Diagnosis
The 900.80 error appears right when trying to process a job. If the error persists after disconnecting data cables (network/USB), it is certain that the fault lies within the firmware logic.Step-by-Step Solution
- Power Cycle: Turn off and unplug the device for 30 seconds, then reconnect to attempt a clean firmware boot.
- Network Check: Disconnect the network cable to rule out corrupt data packets as the cause of the error.
- Firmware Update: Download official firmware from the support page and apply the update via USB port.
Prevention and Maintenance
Avoid interrupting the firmware update process once it has started. Keep the device on a clean network without interference from other high-traffic devices.When to Call a Technician
If the printer remains unresponsive after reinstalling firmware from a USB drive, the logic board may have physical damage or corrupt flash memory.Equipment Technical Data
- Technology: Monochrome laser printing
- Speed: 35 ppm
- Connectivity: Ethernet, USB
- Capacity: Up to 850 sheets
- Compatible Consumables: Lexmark 60F series
- Recommended Use: Small office
- Official Drivers / Firmware
Steps to follow
- 1
Power Cycle
Turn off and unplug the device for 30 seconds, then reconnect to attempt a clean firmware boot.
- 2
Network Check
Disconnect the network cable to rule out corrupt data packets as the cause of the error.
- 3
Firmware Update
Download official firmware from the support page and apply the update via USB port.
Frequently asked questions
Yes, it is a system error that prevents any printer use until a correct initialization is achieved.
It uses the Lexmark 60F series cartridge. Keeping original consumables ensures compatibility with the internal OS.
It happens due to a software exception during print job execution, often caused by corrupt data.
There is no cache clear menu; power cycling usually flushes temporary (RAM) memory.