88.42B2338i

Lexmark B2338i error 88.42: Meaning and Fix

The Lexmark B2338i error 88.42 relates to a toner detection failure in the printer. This code appears when the toner cartridge's chip fails to communicate with the device controller. This toner detection failure in Lexmark B2338i often occurs due to incorrect installation or dirty contact points.

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Common causes

  • 1Defective or unreadable toner chip.
  • 2Bent or contaminated internal contact pins.
  • 3Incorrect installation preventing electrical contact.
  • 4Firmware incompatibility when using third-party cartridges.

Solutions

Diagnóstico rápido

The error shows as a hard block on the control panel. Try re-seating the cartridge; if the issue remains, the chip may be dirty or faulty.

Solución paso a paso

  1. Turn off the printer and open the top lid.
  2. Remove the toner cartridge from its slot.
  3. Clean the chip contacts with a soft, dry cloth.
  4. Inspect the slot pins for any dust or obstructions.
  5. Reinstall the toner until you feel it click firmly into place.

Prevención y mantenimiento

Use genuine consumables to avoid chip compatibility issues. Perform regular internal cleaning when replacing the cartridge to prevent dust buildup on sensors. Avoid touching the chip surface with bare fingers.

Cuándo llamar a un técnico

If the error persists after trying a new toner, the printer's contact pins might be damaged or the controller board could require professional service.

Ficha técnica del equipo

  • Technology: Electrophotographic printing
  • Duty cycle: 50,000 pages/month
  • Connectivity: USB 2.0, Network
  • Compatible consumable: Cartridge B231000, B231H00
  • Recommended use: Medium-duty offices
  • Drivers / official firmware

Frequently asked questions

It signifies a communication issue between the printer and the toner cartridge chip.

Yes, printing is disabled until the cartridge is properly recognized by the system.

Using genuine toner is recommended to ensure correct chip recognition and device longevity.

Keep the toner slot area clean of dust and ensure contacts are free of debris.