880.00MX310dn

Lexmark MX310dn error 880.00: Toner Fault

The Lexmark MX310dn error 880.00 appears when the system fails to correctly identify the installed toner cartridge. This common error follows a refill or replacement and is typically related to a communication fault between the cartridge chip and the printer's reader.

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Common causes

  • 1Dirty toner chip or grease from fingerprints.
  • 2Cartridge improperly inserted into the printer guides.
  • 3Defective toner chip (especially in remanufactured cartridges).
  • 4Bent or damaged internal reader metal contacts.

Solutions

Quick Diagnosis

If you just changed the toner, the most likely cause is that the cartridge is not fully seated or the metal chip contacts are dirty. Check if the error disappears after moving the cartridge firmly inwards.

Step-by-Step Solution

  1. Remove Cartridge: Open the front cover and carefully remove the toner cartridge to prevent spills.
  2. Clean Contacts: Clean the cartridge's gold chips with a dry, lint-free cloth.
  3. Reinstall: Insert the cartridge again until you hear a firm click indicating its correct position.

Prevention and Maintenance

Handle cartridges by the ends, avoiding touching the side electronic chip. Store consumables in a cool place away from direct sunlight.

When to Call a Technician

If the error 880.00 persists after trying a new original cartridge, the printer's chip reader may be defective.

Equipment Technical Data

  • Technology: Monochrome laser
  • Toner System: Separable cartridge and imaging unit
  • Compatible Consumables: Lexmark 60F
  • Connectivity: Ethernet, USB
  • Recommended Use: Small office
  • Official Drivers / Firmware

Steps to follow

  1. 1

    Remove Cartridge

    Open the front cover and carefully remove the toner cartridge to prevent spills.

  2. 2

    Clean Contacts

    Clean the cartridge's gold chips with a dry, lint-free cloth.

  3. 3

    Reinstall

    Insert the cartridge again until you hear a firm click indicating its correct position.

Frequently asked questions

No, it is a simple communication error between the cartridge and the printer; it is usually resolved by reinserting the toner.

Using original 60F series toners ensures the recognition chip perfectly matches the device reader.

It is usually caused by a poor connection between the cartridge's electrical contacts or a faulty chip.

Use a dry cloth to remove loose toner dust from the interior, avoiding contact with the laser mirrors.

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