880.00cs963se

Lexmark CS963se 880.00 Error: Solution

The Lexmark CS963se error 880.00 warns that the consumable management system cannot read the electronic chip on the toner cartridge. This stops the printer from verifying the supply, as a connectivity issue with the cartridge is suspected.

0 views

Common causes

  • 1Dirty chip: Toner dust on electronic contact.
  • 2Connection fault: Improperly seated cartridge.
  • 3Defective chip: Chip not responding to printer polls.
  • 4Internal pin damage: Bent contacts in printer chassis.

Solutions

Quick Diagnosis

The 880.00 is a reading fault for the consumable chip. Why does my Lexmark CS963se show 880.00? Likely toner dust on the chip or a poorly seated cartridge.

Step-by-Step Solution

  1. Check Consumable: Identify the failing color, remove the cartridge, and check the chip cleanliness.
  2. Clean Contacts: Use a microfiber cloth to clean metal contacts on both the cartridge and the printer.
  3. Restart: Reinstall correctly until it clicks and restart the printer.

Prevention and Maintenance

Handle cartridges by the handles to avoid touching the chips. If using remanufactured toner, ensure high-quality chips are used.

When to Call a Technician

If cleaning contacts and swapping genuine toner fails, the internal sensor pins might be bent or broken.

Technical Specifications

Steps to follow

  1. 1

    Check Consumable

    Identify the failing color, remove the cartridge, and check the chip cleanliness.

  2. 2

    Clean Contacts

    Use a microfiber cloth to clean metal contacts on both the cartridge and the printer.

  3. 3

    Restart

    Reinstall correctly until it clicks and restart the printer.

Frequently asked questions

This code points to a communication error with the cartridge chip, blocking supply level recognition.

Not always; cleaning electrical contacts usually resolves it.

Lexmark 75B series. Chip compatibility is essential.

Do not touch metal chips during installation to prevent oil/grease buildup.