80-10MB2338adn

Lexmark MB2338adn error 80.10: Toner Issue

The Lexmark MB2338adn error 80.10 appears when the system detects a communication discrepancy with the toner cartridge. This fault prevents the unit from starting the print cycle for safety, ensuring the installed consumable is correct and has sufficient lifespan.

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Common causes

  • 1Damaged or blocked toner chip.
  • 2Internal printer contacts with toner residue.
  • 3Cartridge poorly inserted into guide rails.
  • 4Incompatibility of compatible chip with firmware.

Solutions

Diagnóstico rápido

The error usually appears immediately after a cartridge change. Verify there is no forgotten protective tape on the toner.

Solución paso a paso

  1. Remove consumable: Take out the toner and imaging unit together.
  2. Clean: Wipe the gold contacts with a dry cloth.
  3. Verify: Ensure there is no toner debris on printer pins.
  4. Reinstall: Insert firmly until you hear a click.

Prevención y mantenimiento

Do not force toner installation. If it doesn't fit, remove and try again. Keep the printer free of residual toner dust.

Cuándo llamar a un técnico

If the error persists after trying two different cartridges, the printer's chip reader could be damaged.

Ficha técnica del equipo

  • Technology: Monochrome laser, multifunction
  • Speed: 38 ppm
  • Connectivity: Gigabit Ethernet, USB
  • Capacity: 350 sheets (expandable)
  • Compatible consumables: 50F4000 cartridge
  • Recommended use: Mid-sized business
  • Official drivers / firmware

Frequently asked questions

It occurs when the printer does not correctly detect the toner cartridge chip or imaging unit.

Remove the toner and imaging unit assembly, clean the contacts, and reinstall it, checking for a secure fit.

It uses original 50F series cartridges.

To avoid this error, original toner is recommended. Some compatible ones fail on the chip level.