80-02mc2425adw

Lexmark MC2425adw error 80.02: Feed Jam Solution

The Lexmark MC2425adw error 80.02 warns of a paper jam within the input path. This issue stops the page from being processed, preventing potential internal hardware damage. Knowing why does my Lexmark MC2425adw show error 80.02 helps users differentiate between simple paper load errors and mechanical wear.

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Common causes

  • 1Dirty feed rollers covered in paper dust.
  • 2Poor quality or damp paper.
  • 3Misaligned registration sensor.
  • 4Incorrectly set paper guides in the tray.

Solutions

Diagnóstico rápido

Error 80.02 is a registration failure. If paper enters partially and stops, check the feed rollers for traction issues.

Solución paso a paso

  1. Pull out the entire paper tray.
  2. Inspect the input slot for torn scraps of paper.
  3. Wipe the rubber feed rollers with a damp cloth.
  4. Accurately set the side paper guides to match the paper width.

Prevención y mantenimiento

Use high-quality paper and avoid moisture exposure. Periodic cleaning of the feed rollers is crucial for maintaining consistent print flow.

Cuándo llamar a un técnico

If the error persists after cleaning and realignment, the internal registration sensor might be faulty.

Ficha técnica del equipo

  • Technology: Color Laser
  • Speed: Up to 25 ppm
  • Connectivity: USB, Wi-Fi, Ethernet
  • Consumable: Lexmark MC2425 Series Toner
  • Use: Office environment
  • Drivers / official firmware

Steps to follow

  1. 1

    Check tray

    Remove the paper tray and check for crumpled paper.

  2. 2

    Clean rollers

    Wipe feed rollers with a damp, lint-free cloth.

  3. 3

    Check supply

    Ensure toner and drum units are properly seated.

Frequently asked questions

The printer is failing to register paper arrival at the internal sensor.

Yes, usually involves cleaning the rollers or fixing tray paper alignment.

Use genuine Lexmark MC2425 series toner cartridges.

Clean them periodically to avoid buildup.