610C301dn

OKI C301dn Error 610: Paper Jam Troubleshooting

The OKI C301dn error 610 appears when the printer's internal sensors detect an obstruction in the paper path. This error is common with damp or improperly loaded paper. Following the correct removal procedure ensures that you don't damage the sensitive registration sensors in the C301dn unit.

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Common causes

  • 1Humid paper sticking to feed rollers.
  • 2Torn paper pieces blocking output sensors.
  • 3Worn pickup rollers causing erratic feeding.
  • 4Out-of-range paper weight usage.

Solutions

Diagnóstico rápido

The error 610 occurs when the printer pauses mid-cycle. Check the rear exit and the main drum unit for small torn fragments of paper.

Solución paso a paso

  1. Power Off: Switch off the unit to prevent any moving parts interference.
  2. Check Path: Open the front and rear covers to inspect the entire transport path.
  3. Extraction: Remove any stuck residues carefully, in the direction of the paper flow.
  4. Reset: Close all doors and power on to let the printer self-calibrate.

Prevención y mantenimiento

Always use fresh, dry paper. Regularly clean the pickup rollers to ensure grip and minimize slip-related jams.

Cuándo llamar a un técnico

If the error 610 remains after checking the entire path, a sensor may be mechanically broken or permanently obstructed.

Ficha técnica del equipo

  • Technology: LED Color Laser
  • Paper Capacity: 250 sheets
  • Paper Weight: 64-176 g/m²
  • Consumibles: C301/C321 toner series
  • Maintenance: Clean feed rollers every 5,000 pages
  • Usage: Desktop / Home Office
  • Drivers / official firmware

Steps to follow

  1. 1

    Power Off

    Power off and open all access trays.

  2. 2

    Remove Paper

    Carefully remove the jammed paper. Avoid using sharp tools.

  3. 3

    Clean Rollers

    Use a lint-free cloth with distilled water on the feed rollers.

Frequently asked questions

Error 610 identifies a paper path obstruction detected by the internal sensors.

Store paper in a dry place and ensure your sheets aren't curled or overly thick.

Use original C301/C321 series toners to maintain internal cleanliness.

Dusting the bottom tray every 2 months keeps sensors clear of debris.