60.00.02LaserJet Pro MFP M283fdw

HP LaserJet Pro MFP M283fdw error 60.00.02: Motor Fix

The HP LaserJet Pro MFP M283fdw error 60.00.02 is a tray elevator system failure. This error means the tray motor cannot position the paper stack properly, often due to obstructions or overloading. If your printer shows tray error 60.00.02, clearing the paper path is the first essential step. Resolving this issue ensures the M283fdw can reliably feed paper into the internal printing engine.

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Common causes

  • 1Physical obstruction by paper scraps or debris.
  • 2Overloaded tray causing motor strain.
  • 3Worn or dirty feed rollers losing grip.
  • 4Defective tray height sensor.

Solutions

Diagnóstico rápido

The error 60.00.02 occurs when the input tray motor fails to initialize. If you hear a repetitive mechanical click or buzzing noise when the printer starts, the tray is likely obstructed by misaligned paper or stuck debris in the elevator mechanism.

Solución paso a paso

  1. Remove the input tray and clear any loose paper pieces.
  2. Ensure the paper guides are snug against the paper stack, not overly tight.
  3. Verify that no staples or label fragments are jamming the track.
  4. Firmly reinsert the input tray.

Prevención y mantenimiento

Regularly clean the feed rollers with a dry, lint-free cloth. Do not use wrinkled or damaged paper. Ensure you never exceed the paper capacity marked on the tray side.

Cuándo llamar a un técnico

If the error 60.00.02 persists after clearing all obstructions and performing a restart, the internal lift motor or the tray sensor may be faulty.

Ficha técnica del equipo

  • Technology: Color Laser MFP
  • Paper System: 250-sheet input tray
  • Elevator Mechanism: Constant height electric motor
  • Consumable: Standard 75-90 g/m² paper
  • Maintenance: Routine roller cleaning
  • Drivers / Official Firmware

Steps to follow

  1. 1

    Check Input Tray

    Remove the input paper tray completely and inspect for obstructions or folded paper pieces within the elevator mechanism.

  2. 2

    Clean Rollers

    Clean the paper feed rollers with a soft, lint-free cloth lightly dampened with distilled water to ensure proper grip.

  3. 3

    Motor Reboot

    Insert the tray back correctly and power on the unit. The system will attempt to auto-calibrate the tray height during boot.

Frequently asked questions

The 60.00.02 code signifies an error with the tray elevator mechanism, meaning the tray motor is failing to position the paper stack correctly.

Yes, it is commonly caused by physical obstructions or overloading. Inspecting the tray usually fixes the issue without needing professional support.

Avoid overfilling the paper tray and use standard weight paper (80g) so the rollers don't have to work harder than necessary to elevate the stack.

No, error 60.00.02 is independent of consumables; it is strictly related to the mechanical paper input management system.