6000imagePROGRAF PRO-300

Canon imagePROGRAF PRO-300 error 6000: Motor fault

The Canon imagePROGRAF PRO-300 error 6000 indicates a fault in the carriage feed motor or positioning system. The printer cannot accurately detect the print head location, causing it to halt to prevent printing errors or collisions. This is common when there are obstructions in the carriage path or dirt on the encoder strip.

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Common causes

  • 1Physical obstruction: Paper or debris blocking the carriage.
  • 2Dirty encoder strip: Ink or dust prevents the sensor from reading position.
  • 3Dirty rails: Excessive friction due to old ink or lack of lubrication.
  • 4Motor failure: Electrical wear of motor components.

Solutions

Diagnóstico rápido

If the printer shows error 6000, observe the print carriage during startup. If it tries to move but stops abruptly or chirps, there is a physical obstacle. If it moves freely but still reports the error, the encoder strip is likely dirty.

Solución paso a paso

  1. Power off the device and open the top cover.
  2. Check for foreign objects: Any paper residue or debris can block the carriage.
  3. Clean the encoder strip: Use a lint-free cloth dampened slightly with isopropyl alcohol to clean the clear plastic timing strip behind the head.
  4. Clean the rails: Ensure no dried ink residue is impeding movement.
  5. Restart: Turn the unit on again after ensuring the path is clear.

Prevención y mantenimiento

Do not place objects near the printer that could fall into the carriage path. Keep the workspace dust-free to protect optical sensors.

Cuándo llamar a un técnico

If the error persists after cleaning the encoder strip and verifying no jams, the carriage motor may have failed mechanically or the mainboard calibration is off.

Ficha técnica del equipo

  • Technology: LUCIA PRO Inkjet
  • Resolution: Up to 4800 x 2400 dpi
  • Connectivity: USB, Ethernet, Wi-Fi
  • Capacity: Manual rear tray
  • Consumables: LUCIA PRO series (10 colors)
  • Recommended use: Professional Photography
  • Official drivers / firmware

Steps to follow

  1. 1

    Physical inspection

    Power off and check for any obstructions in the print carriage.

  2. 2

    Clean band

    Carefully clean the timing band (encoder strip) of dust or ink.

  3. 3

    Hard reset

    Unplug for 15 minutes to force a reset of the motor sensors.

  4. 4

    Test

    Power on and verify the carriage moves smoothly.

Frequently asked questions

The 6000 error is a carriage feed motor error. It indicates the printer cannot move the head correctly due to a blockage or dirt.

Yes, it is often caused by dirt on the encoder strip, which can be cleaned with extreme caution.

Remove any paper scraps or stickers very carefully using plastic tools.

It can be serious if the motor is burned out, but it is usually a blocked sensor issue.