600MC873dnv Business Pro

Error 600 OKI MC873dnv Business Pro: Scanner Failure

The OKI MC873dnv Business Pro error 600 is directly related to the scanner module (ADF or flatbed). This warning prevents document scanning, copying, and faxing. It is usually caused by a mechanical obstruction or a faulty carriage position sensor.

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Common causes

  • 1Obstruction: A small piece of paper is blocking the head path.
  • 2Wear and Tear: The scanner motor is fatigued after years of service.
  • 3Dirty Sensor: Dust accumulation prevents reading the home position.
  • 4Connection Error: Internal ribbon cable (flex) is loose or damaged.

Solutions

Quick Diagnosis

If you hear a grinding noise while trying to scan, or if the carriage moves and stops abruptly, the scanner sensor is not detecting the 'home' position. Check for small pieces of jammed paper.

Step-by-Step Solution

  1. Turn off the unit and remove any documents from the automatic feeder.
  2. Open the flatbed cover and check if the scanner module has free movement.
  3. Clean the scanner guide with a dry, soft cloth to prevent friction.
  4. Power on the device again; the unit will perform an automatic calibration.

Prevention and Maintenance

Clean the glass with specialized cleaner monthly to avoid toner residue or dust buildup. Never use metal objects to remove jammed papers.

When to Call a Technician

If the message persists after the above steps, the scanner motor may have reached its end-of-life cycle.

Technical Specifications

  • Technology: CCD color scanner
  • Speed: 40 ipm
  • Connectivity: USB/Network
  • Compatible Consumables: OKI 458071
  • Recommended Use: Intensive digitization
  • Official drivers / firmware

Steps to follow

  1. 1

    Head Cleaning

    Clean the scanner glass with a soft, lint-free cloth.

  2. 2

    Mechanism Reset

    Turn off the unit and manually unblock the scanner carriage if jammed.

  3. 3

    Scanning Test

    Run a copy to verify if the error has been resolved.