600-01CX931dse

Lexmark CX931dse error 600-01: Scanner Failure

The Lexmark CX931dse error 600-01 is a scanner module error. It signifies that the scan carriage cannot move as expected or has failed its initial home-positioning routine.

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Common causes

  • 1Physical obstruction in scanner rail.
  • 2Scanner motor failure.
  • 3Flat cable damage.
  • 4Sensor home-position misread.

Solutions

Quick Diagnosis

If you hear a grinding noise from the top of your printer, the scanner motor is hitting a physical obstruction. This is the hallmark of error 600-01.

Step-by-Step Solution

  1. Hard Reset: Power cycle and wait one minute.
  2. Visual Inspection: Look for paper bits in the glass area.
  3. ADF Latches: Make sure the cover is fully down.
  4. Update: Install the latest printer firmware.

Prevention and Maintenance

Keep the scan surface clean and the ADF lid handled with care.

When to Call a Technician

If the motor noise continues, the scanner carriage motor or belt is failed.

Technical Specifications

  • Technology: Color Laser MFP.
  • Speed: Very high scan speeds.
  • Connectivity: USB, Gigabit LAN.
  • ADF Capacity: 100+ pages.
  • Compatible Supply: Lexmark 931.
  • Recommended Use: Enterprise.
  • Official Drivers / firmware

Steps to follow

  1. 1

    Reset scanner

    Power off and on to force the carriage calibration cycle.

  2. 2

    Check for debris

    Inspect the ADF lid and glass area for any stuck paper or objects.

  3. 3

    Check closures

    Ensure the ADF unit is securely latched.

  4. 4

    Update firmware

    Check if official updates provide better scanner module reliability.

Frequently asked questions

This indicates a failure in the scanning module's movement or calibration. The printer stops functions to prevent damage to the optics motor.

Often the error prevents all primary operations, including printing, until the system clears the hardware fault.

The Lexmark 931 series is required for optimal performance.

Use a non-abrasive, soft microfiber cloth and a standard monitor cleaning spray to avoid scratching the optic surface.